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SAP customers raise concerns over AI model origins and data security

SAP has reported growing customer concerns about the origins, security, and governance of artificial intelligence (AI) models embedded in enterprise software, as geopolitical tensions and data sovereignty requirements increasingly influence technology purchasing decisions. Chief financial officer Dominik Asam said clients are questioning whether AI models could expose sensitive information to unauthorized jurisdictions, particularly amid export restrictions and Europe's push for greater technological independence. SAP currently integrates more than 70 AI models from different providers into its accounting, supply chain, and business management software, allowing customers to select technologies that meet their security and regulatory requirements. Mr. Asam noted that government agencies and defense contractors face particularly stringent restrictions, while other businesses may accept models developed across multiple regions.

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