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Finance leaders embrace AI, but few see clear returns yet

Finance teams are rapidly adopting artificial intelligence, but most are still struggling to demonstrate clear returns on their investments, according to Deloitte’s Finance Trends 2026 survey. While 63% of finance leaders say AI is fully deployed in their functions, only 21% report clear, measurable value so far, and just 14% have fully integrated AI agents into day-to-day finance operations. The gap reflects challenges moving beyond pilots, with legacy systems, unclear ROI, and data complexity slowing progress. Data privacy is also a major concern, especially given the sensitivity of financial information. Despite these hurdles, confidence remains high: nearly nine in 10 chief financial officers expect AI to be critical to finance operations. Leaders increasingly see promise in agentic AI for forecasting, working capital, profitability, and expense management, but success will depend on redesigning workflows, strengthening data foundations, and taking a more holistic view of AI’s value beyond short-term cost savings.

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