Snooze control in the driverless lane |
| Waymo's robotaxi service is encountering unexpected challenges as passengers experience various issues during rides. Kasendar, a frequent rider, recalled waking up to firefighters after falling asleep during a trip, highlighting the growing problem of "sleepers" in Austin, which recorded 99 such incidents in Waymo's first nine months. Remote assistants struggle to manage these situations, often calling 911 when passengers do not respond. "We don't want to commit a significant number of resources to these calls when, statistically, we know that most of the time, these people do not need further medical treatment," said Roger Patterson, a commander with Austin-Travis County Emergency Medical Services. The rollout of autonomous taxis is proving to be a complex social experiment, with companies like Waymo implementing cleaning fees for messes left behind by passengers. Despite the challenges, some riders, like Kasendar, feel safer in robotaxis compared to traditional taxis. |
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