Macy's turns to robots to speed deliveries |
| Macy's has opened its largest and most automated warehouse in the U.S., aiming to speed fulfilment and increase sales. The $640m, 2.5m-square-foot building in China Grove, N.C., uses robots to pick clothes, shoes, cosmetics, and home goods for online orders and restock stores. The company has been working under CEO Tony Spring to turn around a years-long sales slump by overhauling stores, closing unproductive locations, and streamlining its supply chain. The company has closed one distribution center and two third-party logistics facilities over the past two years and added automation to other warehouses to fulfil online orders faster and ensure products are in stock at stores. Macy's reported its first quarterly sales growth in three years in the latest quarter ended August 2. |
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