India's domestic workers go online |
| In India, domestic workers are increasingly joining platforms such as Snabbit, Pronto, and Urban Company, which seek to bring structure to a hitherto unregulated sector that employs some 30 million people, while allowing both workers and customers more flexibility. Heena Bibi, a 34-year-old domestic worker, says that she earns around 45,000 rupees monthly on such a platform, significantly more than via traditional arrangements. However, some workers have expressed concerns about safety and prefer the traditional system. Labour advocates argue that app-based work may not improve conditions, as workers lack job security and benefits, according to Sanjay Gaba, president of the All India Gig and Platform Workers Union. |
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