IRS makes progress on electronic payments but faces access and implementation barriers |
The IRS is making progress toward moving federal tax payments and refunds to electronic transactions, but a TIGTA report identified several remaining obstacles. In 2024 and 2025, 88% of 743m tax transactions were electronic, including 81% of individual payments, 85% of individual refunds, and 97% of business payments, although just 0.7% of business refunds were electronic. The IRS has redesigned several business tax forms, updated notices and online services, and taken other steps to support the transition, which is intended to improve efficiency, reduce fraud risk, and accelerate refunds. However, challenges remain for unbanked taxpayers, people with limited technology access, and some religious communities, while the IRS also needs to increase public awareness, modify additional forms, and improve business tax account features. The changes have already contributed to significant refund delays for taxpayers without bank accounts, prompting the IRS to send more than 1m notices.