| Agentic AI offers practical benefits for indirect tax functions |
Agentic AI is emerging as a tool that can help indirect tax teams manage growing compliance demands, improve data quality, and free up resources for higher-value advisory work, according to Deloitte. As tax authorities increasingly adopt e-invoicing, real-time reporting, and more detailed transaction monitoring, tax departments face pressure to remain audit-ready while supporting broader business decisions. Unlike traditional automation or generative AI, agentic AI uses digital agents that can work across multiple systems, execute end-to-end workflows, and surface results for human review. Deloitte argues that the technology is designed to reduce manual coordination and repetitive tasks, rather than replace professional judgment or accountability. Potential applications include improving data quality by identifying errors earlier in transaction processes, automating aspects of VAT, sales tax, and GST filings, and supporting more accurate tax accruals. By reducing time spent on reconciliations, data cleansing, and routine compliance tasks, tax teams can focus more on strategic activities such as risk management, audit preparation, and business advisory work.