Confidence in Big Tech falls to record low |
Americans' confidence in Big Tech has fallen to its lowest level since Gallup began tracking the sector in 2020, with just 20% expressing a great deal or quite a lot of confidence in major technology companies and 41% saying they have very little or no confidence. The decline comes amid growing concerns over artificial intelligence, privacy, child safety, market power, and job cuts across the technology sector, with trust differing sharply by political affiliation. The findings are part of Gallup's latest survey of confidence in major U.S. institutions, which found overall trust remains near a record low, with only 27% of Americans expressing confidence in the country's leading public and private institutions. Gallup said confidence has weakened across most sectors in recent years, reflecting increasing political polarization and public concerns over the performance of government, business, media, and other major organizations.